Homicidal Ideations

If anyone wants to experience Homicidal Ideations just call Technical Support @ HugesNet. Believe me, within minutes you will be wanting to kill somone. Most likely the person on the other end of the phone. You see, they will probably be in Bomnbay, India. Yes, that is right. Bombay, India. Imagine being a person who is not computer wise and not only having to deal with that but also having to try a figure out what exactly the person on the other end of the line is saying. Because Lord knows it isn't English.

HugesNet has a policy that with every person one talks to from HugesNet, one will get a "Case Number." Why I don't know because out of 19 case numbers I got last week only 1 person asked me for the last one I received.

Believe me, the problems w/ online service is a racket. Yeap, indeed it is. As an example, I tried to go through their program to restart the service on my computer. Lo and behold, the technical support people said I would have to have a service rep come out a move my antenna signal. Now, what I found interesting about that was this: they closed my daughters account at my house so I could open a new one in my name. The parameters for my daughters account was Longitude 74West w/ Frequency @ 1130 & Symbol Rate of 30. When my account was activated, the parameters were: Longitude 93West w/ Frequency @ 1190 & Symbol Rate of 30. But the actual parameters should have been: 113West w/ Frequency of 1130 & Symbol Rate of 33. Now the fact that no service rep had to come out and change the parameters from my daughters to mine originally. That is from 74W to 93W. But yet, they were trying to tell me that a service man would have to come and change it from 93@W to 113W for $125.00. Common sense would indicate that if no one had to come out to change it from 74W to 93W, then there is no reason for one to come out and change it from 93W to 113W. Therefore, when I told the technical support rep that, he sheepishly decided that he could change it himself w/o having to send out a a service man to do it. What a freakin' racket. Even though I'm not a computer genius, I do have enough common sense which saved me $125.00. The morale of the story is this: I would rather not know how it rains but kno wenough to come out of it than to be able to explain how it rains but not know enough to come out of it! May the force be with you and the patiences of a saint when dealing w/ the Bombay "Dream Team" of Technical Support for HugesNet! Or aka, the "Homical Induced Team" from Bombay!